For the life of me I just can't seem to figure it out though. I've already tried going through all the troubleshooting pages, but I know I'm just missing the database part. Re-running the 10.3.2 Lansweeper Setup file will have the "Upgrade" option greyed out. If I try the Advanced install and uncheck the "New Lansweeper" options, it says "No existing Lansweeper LocalDb database found". I still have the lansweeperdb.mdf file present, and I have old backups if needed too. In , it showed that the LocalDB instance was deleted: However, the biggest question mark is that in Services.msc, I do not see the Lansweeper LocalDB Service! I used to be able to access the database in SSMS using Windows Authentication, but that doesn't work anymore and I don't know the password to lansweeperuser (I did try mysecretpassword0*). ![]() The errorlog shows that the database server could not be found. For reference, we use an SQL Server (localdb)\.\LSInstance and we only use this one server for Lansweeper. I found that this was due to the update somehow deleting our database instance. ![]() However, now it is stuck at "Update in progress". ![]() We were previously on 10.2.4 and we upgraded to 10.3.2. I sent an email to support too, but thought I'd run over here in case this was an easy fix.
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